Effective Date: 13/01/2024

Welcome to IllitechHub! This Privacy Policy outlines how ILIJIA COMPANY PTY LTD, trading as Illitech (“we,” “our,” or “us”), collects, uses, discloses, and safeguards your information when you visit our website IllitechHub.com.

We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

a. Personal Information

This includes data that identifies you as an individual, such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (processed securely via third-party payment processors)

b. Non-Personal Information

This includes data that does not directly identify you, such as:

  • Browser type
  • Device type
  • IP address
  • Pages visited and time spent on the site
  • Cookies and tracking technologies

2. How We Collect Information

We collect your information in several ways, including:

  • Directly from You: When you create an account, make a purchase, or contact us.
  • Automatically: Through cookies, log files, and analytics tools.
  • Third Parties: When you interact with our partners or use third-party payment gateways.

3. How We Use Your Information

We use your information to:

  • Process transactions and deliver products or services.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Personalize your shopping experience.
  • Send promotional emails and marketing communications (with your consent).
  • Comply with legal obligations.

4. Sharing Your Information

We may share your information with the following parties:

  • Service Providers: Such as payment processors, shipping companies, and IT support services.
  • Third-Party Partners: For marketing, analytics, or promotions (with your consent).
  • Legal Authorities: If required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us:

  • Remember your preferences.
  • Track website performance.
  • Understand how users interact with our site.

You can manage your cookie preferences through your browser settings.

6. Data Security

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information.
  • Secure servers and firewalls.
  • Regular security audits.

However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute data security.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to read their privacy policies before sharing your information.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccuracies in your data.
  • Request the deletion of your personal data (subject to legal and operational requirements).
  • Opt-out of marketing communications at any time.

To exercise these rights, contact us at support@illitechhub.com.

9. Retention of Data

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

10. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

ILIJIA COMPANY PTY LTD, trading as Illitech
Email: support@illitechhub.com
Website: IllitechHub.com